Welcome to claims support
We know that requesting to open a claim is not easy, which is why we want to assist you in having more peace of mind and ease when communicating.
Documentation for incidents
Learn what the basic documents and essential documents are for each type of coverage.
Learn moreCustomer service channels and claim opening
Find out what customer service channels are available for each Insurance.
Learn moreQuestions and tips
Check out our tips and frequently asked questions for each type of Insurance.
Learn more
Want to know in detail?
Check out our general conditions by product.
IZA Seguradora S.A. - CNPJ 40.004.544/0001-46 – Susep Code 0457-0 Authorized by Susep to operate as an independent insurer, under registration nº 15414.619412/2020-85 (Personal Accident Product) and 15414.644857/2024-27 (Travel Insurance Product)