Our customer service channels and quick usage tips

If you have any questions, please contact our customer service team.

First Access IZA App

Follow the instructions below:

Download the IZA app and click on 'First Access'

Enter your CPF in the indicated field

Enter your registration email and phone number

Set up a secure password

Enter the validation code that will be sent to your email and SMS

Aplicativo IZA

Customer service channels

Use any of the channels below to talk to us.

WhatsApp

WhatsApp

Send a hi on WhatsApp.

+55 11 4673 2004
Phone:

Phone:

Call us.

+55 11 4673 2002
Email

Email

Write via email.

atendimento@iza.com.vc
Ombudsman

Ombudsman

Talk to us.

0800 500 0013

Want to know in detail?

Check out our general conditions by product.

Personal Accident InsuranceTravel Insurance

IZA Seguradora S.A. - CNPJ 40.004.544/0001-46 – Susep Code 0457-0 Authorized by Susep to operate as an independent insurer, under registration nº 15414.619412/2020-85 (Personal Accident Product) and 15414.644857/2024-27 (Travel Insurance Product)