Required documents for opening a claim

We’ll help you identify all the necessary documents for each coverage in your Group Life Insurance policy.

Documentos básicos

  1. Police Report – Can be filed at the police station after the accident (by declaratory statement). It is mandatory for traffic accidents involving third parties.
  2. Proof of address of the insured/claimant
  3. CNH (National Driver's License) - Must be within the validity period.
  4. Initial Medical Care Record – Refers to the hospital care received on the day of the accident (must include date, time, and reason for admission). It can be requested from the Social Services Department.
  5. Bank DeBank Details - (Bank name, agency, and account) must be in the name of the insured, be a personal account, and be registered in the IZA app.tails
Pessoa conferindo lista de documentos

Documents for each coverage

For each coverage, we list the mandatory and optional documents that help in the analysis.

Questions and Tips

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Check out our general conditions by product.

Personal Accident InsuranceTravel InsuranceGroup Life Insurance

IZA Seguradora S.A. CNPJ 40.004.544/0001-46 – Susep Code 0457-0 Authorized by Susep to operate as an independent insurer, under registration nº 15414.619412/2020-85 (Personal Accident Product), 15414.644857/2024-27 (Travel Insurance Product), 15414.616755/2025-01 (Group Life Insurance with Average Rate Product) and 15414.617802/2025-25 (Group Personal Accident)